Privacy Policy

Last updated: July 30, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, password)
  • Profile information (skills, bio, portfolio)
  • Payment information (processed securely by payment providers)
  • Communication data (messages between users)
  • Support requests and newsletter subscriptions
  • Usage data (browsing patterns, interactions)
  • Technical data such as IP address, device/browser information, and security logs

2. How We Use Your Information

We use the information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send notifications about your account and orders
  • Respond to comments, questions, and provide support
  • Detect, investigate, and prevent fraudulent activities
  • Personalize and improve your experience

3. Legal Bases and Choices

Depending on your location, we process data to provide the Service and perform requested transactions, to comply with legal obligations, with your consent where required, and for legitimate interests such as security, fraud prevention, and service improvement. You can unsubscribe from optional updates and manage non-essential cookies where the interface provides that choice.

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Hosting, analytics, email, security, and payment providers that assist in operating the Service
  • Law enforcement when required by law
  • Other users as part of the platform's features (public profiles)
  • A successor organization in connection with a merger, acquisition, or transfer of the Service, subject to applicable law

5. Data Security and Retention

We use technical and organizational safeguards intended to reduce unauthorized access, alteration, disclosure, or loss. No online service can guarantee absolute security. We keep information only as long as reasonably needed for accounts, orders, support, security, legal obligations, and dispute resolution.

6. Cookies and Analytics

We use essential cookies for sessions, security, and language preferences. Google Analytics is loaded only after you select “Accept analytics” in the cookie choices banner. If you select “Essential only,” the analytics script is not loaded. Browser storage records that choice so the banner does not repeatedly interrupt you. Blocking essential cookies may prevent account and checkout features from working.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent where processing is based on consent

Rights vary by location and may be limited by legal, security, fraud-prevention, order, or record-keeping requirements. We may need to verify your identity before completing a request.

8. International Use and Children

Service providers may process data in countries other than yours, subject to the safeguards required by applicable law. AMFreelance is not directed to children who cannot legally use an online marketplace in their location.

9. Contact Us

For privacy questions or rights requests, use the support form and select the most relevant topic.